Urban Parcel Delivery Using Lockers; Making last mile delivery more sustainable and cost efficient using parcel lockers.
Prof.Dr.Ir. B. van Arem
Dr. B. Wiegmans
Dr. J.H.R. van Duin
Mr. L. Tuinhout
The e-commerce market is a rapidly growing market. More and more parcels need to be shipped to customers, generating more and more traffic of delivery vans in the city centres. PostNL is the largest logistics provider in The Netherlands regarding e-commerce parcels, with a growing market a need for innovation is required. This research looks at the last mile logistics of parcel delivery with the usage of parcel lockers. Is it possible to deliver the last mile more cost-efficient and sustainable using parcel lockers? Using a cost analysis, multi-criteria analysis and simulation the goal is to create a delivery model that is capable of answering this question. This research has focused especially on the district of De Pijp in Amsterdam.